Britax - Safe N Sound
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Britax - Safe N Sound
I don't have any bother getting accounts with anyone, except bloody Safe N Sound. They are so rude every time I call, they won't answer my calls, or emails, or letters, and just say every time "we're not opening new accounts at this time". Does anyone know is it protecting Hire for Baby and a few big stores or what's the deal? I don't really want anything from them anymore, the only capsule they have of interest is the Unity but with one star for safety I manage to talk every single customer out of them when they call and hire them one of mine .
So has anyone tried to get an account with them? I'd ideally just like a bunch of new liners for my Polos at wholesale that's all.
So has anyone tried to get an account with them? I'd ideally just like a bunch of new liners for my Polos at wholesale that's all.
Re: Britax - Safe N Sound
We had the same experience with Safe n Sound. No return calls or reply to email.
I have apprached IGC again this week and waiting to hear from them as they said they are not taking any new account. Last year we meet with them and they said first order had to be $10,000 which we didint want to do. Told her about how we have done after 9 months so hopefully they will let us have an account.
I have apprached IGC again this week and waiting to hear from them as they said they are not taking any new account. Last year we meet with them and they said first order had to be $10,000 which we didint want to do. Told her about how we have done after 9 months so hopefully they will let us have an account.
JTTK- Posts : 49
Join date : 2012-02-06
Re: Britax - Safe N Sound
Its very difficult isn't it? IGC can be tough too, it took me a while, them and Stokke took me nearly 18 months to get on board but it finally came through.
Bugger Britax, Bugaboo is on my list at the moment.
Bugger Britax, Bugaboo is on my list at the moment.
Re: Britax - Safe N Sound
How funny that we all have diff experiences!!
The Safe n Sound rep was really nice when I spoke with him but basically said they dont deal with hire to protect their retail customers, also its kinda waste of time with small independants as they sell Target 2 million a year. He even said hire for baby pay retail. (not sure how much of that is true but he was pretty nice about it all and even gave me advice on the hire industry!)
My IGC rep is great, from the get go they have been excellent. my min order with them is $750.00.
Babylove on the other hand were hard to get an answer from and said they werent taking new accounts but I havent missed them much so Im not fussed.
I also deal with the Dale group who are pretty good too for linen and Quicksmart. Min order is only $250.00
The Safe n Sound rep was really nice when I spoke with him but basically said they dont deal with hire to protect their retail customers, also its kinda waste of time with small independants as they sell Target 2 million a year. He even said hire for baby pay retail. (not sure how much of that is true but he was pretty nice about it all and even gave me advice on the hire industry!)
My IGC rep is great, from the get go they have been excellent. my min order with them is $750.00.
Babylove on the other hand were hard to get an answer from and said they werent taking new accounts but I havent missed them much so Im not fussed.
I also deal with the Dale group who are pretty good too for linen and Quicksmart. Min order is only $250.00
Quai- Posts : 20
Join date : 2012-02-06
Re: Britax - Safe N Sound
Isn't that interesting what varied results and experiences we've had? Amazing.
Well, Britax may well be telling the truth. I'll try and find out a friend of mine is mates with someone who owns a Hire for Baby franchise.
Well, Britax may well be telling the truth. I'll try and find out a friend of mine is mates with someone who owns a Hire for Baby franchise.
Re: Britax - Safe N Sound
We had no luck with IGC today - told me to try back in June and hopefully ok then. Has anyone ordered through Valco?
JTTK- Posts : 49
Join date : 2012-02-06
Re: Britax - Safe N Sound
I havent tried to contact Valco, I got my valco stuff retail because I had an evo single pram listed on my site to see how it went and suddenly got so many calls I had to race out and buy 5! (on sale so not too bad)
I wouldnt mind getting in touch with them too though for the future.
I wouldnt mind getting in touch with them too though for the future.
Quai- Posts : 20
Join date : 2012-02-06
Re: Britax - Safe N Sound
Valco are fine with me, but I only had a few of their prams and to be honest both broke second hire each so not great experience for me. Could have been rough drivers but ....
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